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Service Updates

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v2.18.0

Service Update 2.18.0 Released

30 October 2026

Updates for Buyer Accounts

General

  • Free of Charge (FOC) items with a unit price of 0.00 are now supported in the PR, Quotation, Tender, PO, Contract, DO, and Invoice modules, provided each record contains at least one chargeable item.
  • A confirmation prompt is now displayed when submitting a PR, PO, Contract, or Invoice containing free of charge items priced at 0.00.
  • Free of charge items priced at 0.00 do not affect the budget during budget checking, reservation, commitment, or utilization.
  • During the submission of PR, Quotation, Tender, Reverse Auction, PO, Contract, DO, Invoice, and Adjustment records, the system detects whether the forex rate configured in Application Settings has changed and prompts buyers to choose whether to apply the updated rate.
  • During the approval of these records, the system detects whether the forex rate configured in Application Settings has changed and allows buyers to rework the record to apply the updated rate.
  • The approval workflow has been enhanced to allow System Admins and Procurement Officers to reassign pending approval tasks across PR, Tender, Reverse Auction, Quotation, PO, Contract, DO, Invoice, and Adjustment modules, with audit logging and email notification to the newly assigned approver.
  • For Approval Group tasks, an "i" message has been added to guide authorized users to update the approver directly through the respective Approval Group.
  • The order of the Approve, Rework, and Reject action buttons has been standardized across all modules, with Reject placed last.
  • Fixes an issue where users were prompted to reset their password again after using the Forgot Password function.
  • Fixes an issue where delegated tasks appeared twice under overlapping delegation records.
  • Fixes an issue where the delegation did not end at 12:00 AM Malaysia time on the day after the specified End Date.
  • Fixes an issue where email addresses with leading or trailing spaces were flagged as having an invalid email address format.

Settings

  • In Application Settings, System Admins can now configure which user roles are permitted to reopen approved PR and published Contract records.
  • In Application Settings, System Admins can now configure email notifications to alert record owners when a related downstream record owned by another user changes status.
  • In Application Settings, System Admins can now configure the default evaluation sequence for Split Evaluation as either Sequential or Parallel.
  • In User settings, System Admins can now generate an Open Transaction report for a user to review records linked to the user as the record owner, committee member, or assigned approver before deactivation.
  • In Tender settings, System Admins can now configure bid envelopes for Split or Combined Evaluation, including their labels, descriptions, visibility settings, and whether each envelope is required or optional.
  • In Tender settings, System Admins can now configure answers as Not Applicable, which are excluded from scoring in VPE or hidden during compliance and evaluation in Tender and Pre-Qualification Evaluation.
  • In Forex settings, System Admins can now view an Activity Log for each forex rate to track every rate change.

Vendor Management

  • A button has been added to the Vendor User Listing to allow users to navigate directly to the associated Vendor Profile.
  • The Vendor Profile Activity Log now shows which Pre-Q Assessment evaluator a task is pending on.
  • The Vendor Profile approval process has been enhanced with a Rework Pre-Q function, allowing System Admins, Vendor Admins, Procurement Officers, and current approvers to rework the Pre-Q Assessment while approval is in progress.
  • In Vendor Performance Evaluation, criteria marked as Not Applicable are now excluded from scoring and weightage calculations, with the Total Score based only on applicable criteria.
  • Fixes an issue where the No. of Users count in the Vendor Profile Listing incorrectly includes users belonging to a different Vendor.
  • Fixes an issue where changing the Business Category of one Vendor caused the Business Sub-Categories of other Vendors to be removed.
  • Fixes an issue where the Vendor Profile Activity Log did not display who performed the action.
  • Fixes an issue where remarks in Vendor Rework email notifications did not have formatting.

Purchase Requisition

  • The PR listing has been enhanced to display linked Tender, Quotation, Award, PO, DO, and Invoice records, along with the current status of each linked record.
  • The Recall button allows the original submitter to return a submitted PR to Draft before any approver has taken action.
  • Depending on Application Settings, the Reopen button is available for approved PRs to return them to Rework with a mandatory reason, provided no active quotation, tender, or PO is linked to them.
  • Fixes an issue where quotations were not displayed in the Active Quotation section of the PR Item page when the PR title contained a dash.
  • Fixes an issue where PR amounts with additional decimal places caused submission errors.
  • Fixes an issue where the tax from an Existing Contract was not carried over to the PR and subsequent PO created from it.
  • Fixes an issue where the PR document output did not display the complete remarks entered in the PR Header.

Quotation

  • Fixes an issue where the Quotation Item page intermittently failed to load.
  • Fixes an issue where the Procurement Officer could not enter clarification answers when other roles were assigned.

Tender

  • A new Evaluation Sequence Type field has been added to the Tender Brief for Split Evaluation, allowing the Tender Requester to configure the Technical and Commercial committees to evaluate sequentially or in parallel while the Tender is in preparation.
  • Bid Envelope Templates can now be selected when creating a Tender Plan, with the bid submission and Evaluation pages displaying only the envelopes permitted for each committee by the visibility setting.
  • For Parallel Evaluation, the Technical Lead and Commercial Lead can now finalize their respective evaluations in either order.
  • The Tender Extension button has been renamed to "Revise Closing Date", allowing Buyers to revise the closing date to an earlier or later date, provided it remains after the Tender Start Date and the current date and time.
  • The Activity Log now records the original and revised closing dates upon approval of the revision.
  • Fixes an issue where the Compliance tab did not display a green tick even after all compliance questions had been completed.
  • Fixes an issue where scoring rows were missing during the Pending Shortlisting and Pending Recommendation stages.
  • Fixes an issue where bidders with the same score or amount were assigned consecutive ranks in the Evaluation tab and tender reports.

Purchase Order

  • A new Open PO Listing report has been added to list approved POs that are not yet fully billed or paid, along with the corresponding DO and Invoice details.
  • Fixes an issue where the PO Item amounts were inconsistent with the PO Header after converting a PR containing items in a foreign currency.
  • Fixes an issue where the PO print template did not use the full-page width.

Contract

  • The Recall button allows the original submitter to return a submitted Contract to Contract Drafting before any approver has taken action.
  • Depending on Application Settings, the Reopen button is available for published Contracts to return them to Contract Drafting with a mandatory reason, provided no active DO or Invoice is linked to them.

Analytics

  • The Approved Vendors, Interim Vendors, and Blacklisted Vendors tiles under Vendor Insight now display both the count for the selected date range and the total count.

Updates for Vendor Accounts

General

  • The Calendar view and Task view on the Vendor Dashboard now display the record Title.
  • Fixes an issue where email addresses with leading or trailing spaces were flagged as having an invalid email address format.
  • Fixes an issue where users were prompted to reset their password again after using the Forgot Password function.

Company Profile

  • Fixes an issue where the Vendor Profile Activity Log did not display who performed the action.
  • Fixes an issue where remarks in Vendor Rework email notifications did not have formatting.

E-Quotation

  • A new FOC option has been added to the Intent to Bid field in the Quotation Item tab, allowing Vendors to offer items free of charge with mandatory remarks.

E-Tender

  • A new FOC option has been added to the Intent to Bid field in the Pricing Summary tab, allowing Vendors to offer items free of charge with mandatory remarks.
  • The Document Submission page now displays the bid envelopes defined in the Bid Envelope Template selected for the Tender. Vendors must upload at least one document to each Required envelope before submitting.
  • An email notification is now sent to invited Vendors when the revised closing date of a Tender is approved.
  • Fixes an issue where a Vendor is unable to submit a Tender because the system incorrectly indicates that the Pricing Summary is required.
  • Fixes an issue where changes to the Bidder List in a Tender Addendum were displayed to Vendors.

E-Award

  • Free of charge items with a unit price of 0.00 are now supported in POs and Contracts, provided each record contains at least one chargeable item.
  • A published Contract can now be reopened by Buyers, with the Vendor notified via email.
  • Fixes an issue where users could accept and decline the same PO by opening it in two browser tabs.
  • Fixes an issue where the PO print template did not use the full-page width.

E-Fulfilment

  • DOs now support line items with a unit price of 0.00 and may contain only free of charge items.
  • Fixes an issue where a Delivery Order record could be created without a Payment Milestone being selected.

E-Invoice

  • Invoices now support line items with a unit price of 0.00, provided each record contains at least one chargeable item.